Effective date: April 6, 2026
These Terms & Conditions ("Terms") govern your use of the website, hosted services, and consulting engagements provided by LLM Works LLC ("LLM Works," "we," "us," or "our"), a Tennessee limited liability company. By accessing our website at llm-works.ai or using any of our services, you ("Client," "you," or "your") agree to these Terms.
LLM Works provides two categories of service:
Certain services may require you to create an account or provide credentials. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
Build & Deliver. Upon full payment, you own all custom code, models, and configurations created specifically for your engagement. We retain ownership of our pre-existing tools, libraries, and frameworks (including open source components published under their respective licenses).
Hosted Services. You retain ownership of all data you provide to us. We retain ownership of the underlying platform, infrastructure, and agent frameworks.
Open Source. Portions of our stack are published as open source under their respective licenses. Nothing in these Terms restricts your rights under those licenses.
You agree to:
Payment terms, fees, and schedules are set forth in the applicable statement of work or order form. Unless otherwise agreed, invoices are due within 30 days of receipt. Late payments accrue interest at 1.5% per month or the maximum rate permitted by Tennessee law, whichever is lower.
We process Client data solely to provide the services. We do not sell, share, or use Client data for any purpose other than service delivery. For hosted services, data handling specifics (retention, location, encryption) are documented in the applicable statement of work.
Our website collects minimal analytics data. We do not use third-party tracking or advertising cookies.
Each party agrees to keep confidential any non-public information received from the other party during the engagement. This obligation survives termination for a period of two (2) years. Confidentiality does not apply to information that is publicly available, already known to the receiving party, or independently developed.
For hosted services, we target 99.5% monthly uptime measured at the application layer. Scheduled maintenance windows are excluded. Specific SLA terms, credits, and remedies are defined in the applicable order form.
Services are provided "as is" and "as available." To the maximum extent permitted by law, LLM Works disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that AI agent outputs will be error-free, complete, or suitable for any particular use without human review. You are responsible for validating agent outputs before acting on them.
To the maximum extent permitted by Tennessee law, LLM Works' total aggregate liability under these Terms shall not exceed the fees paid by you in the twelve (12) months preceding the claim.
In no event shall LLM Works be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunity, regardless of the theory of liability.
You agree to indemnify and hold harmless LLM Works, its members, and contractors from any claims, damages, or expenses arising from your use of the services, your violation of these Terms, or your violation of any third-party rights.
Build & Deliver. Engagements conclude upon delivery and final payment. Either party may terminate for material breach with 15 days' written notice and opportunity to cure.
Hosted Services. Subscriptions renew automatically unless cancelled with 30 days' written notice before the renewal date. Upon termination, we will provide a data export in a standard format within 30 days of request.
Sections 3, 7, 9, 10, 11, and 14 survive termination.
We may update these Terms from time to time. Material changes will be communicated via email to active clients at least 30 days before taking effect. Continued use of the services after the effective date constitutes acceptance. The current version is always available at llm-works.ai/terms.
These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in Tennessee. Both parties consent to personal jurisdiction in those courts.
Questions about these Terms should be directed to [email protected].